Rates. Insurance. Policies.
Cancellation & Rescheduling Policy
If you are unable to keep your scheduled appointment time, be sure to notify me no less than 24 hours in advance to avoid being charged for a full session, at the out-of-network rate, for any reason. There are no exceptions and insurance does not cover any part of a missed, no-show or late-cancellation.
Appointment reminders are usually sent by text one day before your appointment, and are only a courtesy, not a reason for you forgetting your appointment. Medicaid clients are subject to zero tolerance for late or repeated cancellations.
If you are more than 15 minutes late without notifying me, you will be billed for the full session as a no-show / late cancel. I am not obligated to wait beyond the first 15 minutes. Please understand also that if you are late to session, we will still end at the pre-scheduled and agreed upon time.
Not receiving an appointment reminder is not an excuse for a missed appointment. I understand that life happens and there are times when you simply cannot make an appointment. However, a cancelled appointment hurts three people: you, your therapist, and another client who would have liked to used your time slot. When a session is cancelled… even with a 24 hour notice, typically this time slot cannot be filled at such late notice and someone misses out.
Repeated requests to cancel or reschedule…
even within the 24 hour period, will result in being dismissed from care or being put on the daily cancellation list.
Payment is due in full prior to each session commencing. Checks are not accepted. An updated debit/credit card is required to be left on file in all cases.
Rates & Insurance
Rates effective 1/1/2024
In-Network Insurance
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U.S. Wide
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Regence BCBS
Anthem BCBS
Any BCBS policy USA
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CareOregon
Trillium Community Health
PacificSource
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Oregon & Washington
Out-of-Network Rates
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All new client’s must attend and complete an initial intake and assessment session where we will go over your history, presenting issues, and symptoms. We will also review any tests or assessments I have assigned you to take prior to the session.
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Age 14 and up
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Family therapy may involve two or three members of an immediate family; parent and child(ren).
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Telehealth (video) therapy is available to anyone physically located
in the state of Oregon, Washington, Colorado or Florida.
Payment Methods
Credit / Debit card
Health Savings Account (HSA)
Family Savings Account (FSA)
Insurance Billing
If your insurance company is not listed above, I am considered an out-of-network provider. This means you will be responsible for the full out-of-network (OON) rate at the time of service rather than your in-network co-pay, however, you may be eligible for out of network benefits. In either case I will electronically submit claims on your behalf and you will be reimbursed directly. I cannot guarantee your specific OON benefits but very typically they are 60-80% of the rate charged, subject to any deductible. Some insurance plans do not pay out of network benefits so if this is a concern, please confirm your benefits before making an appointment.
Oregon License #C5724 | Colorado License #LPC.0017006 | Washington License #LH61314459 | Florida #TPMC4907
Credentials your insurance company will need to verify coverage are:
Laurie Kerridge, LPC
NPI: 1083141444
EIN: 61-1846885
